FAQ
Ordering & Pickup
How long does it take for my order to be ready for pickup?
When placing an order during our business hours, you can schedule a pickup as soon as 30 minutes from placing the order. Simply select the desired pickup time at checkout, and we'll have your order ready for you.
Where can I pick up my order?
You can pick up your order at our store located at Erie St GastroPub located at 839 Erie St E, Windsor, ON We look forward to seeing you!
Local Delivery
How does local delivery work?
We offer local delivery through Skip The Dishes. After placing your order, your desserts will be delivered to you within 1 hour.
What are the delivery hours?
Local delivery is available during our business hours. Orders placed outside of these hours will be processed the next day.
General Questions
What are your business hours?
Our business hours are as follows:
| Saturday | 9:30 a.m.–2 a.m. |
| Sunday | 9:30 a.m.–2 a.m. |
| Monday | Closed |
| Tuesday | 3 p.m.–2 a.m. |
| Wednesday | 3 p.m.–2 a.m. |
| Thursday | 3 p.m.–2 a.m. |
| Friday | 11:30 a.m.–2 a.m. |
Do you offer custom orders?
Yes! We are happy to work with you on custom orders for special occasions. Please contact us here or visit us in-store for more details.
What payment methods do you accept?
We accept major credit cards and payment options like Apple Pay, Google Pay, and PayPal.
Can I cancel or change my order?
Please contact us as soon as possible if you need to change or cancel your order. We will do our best to accommodate your request.
Contact Us
If you have any other questions, please feel free to reach out to us (519) 252-3743 or info@FrozenFusionDesserts.com and we'll be happy to assist you!